30, September 2025

Standardizing Sample Error Data Collection Across a Multisite Healthcare Network: A Pan-Apollo Nursing Initiative

VOLUME-7; ISSUE-9; SEPT-2025

Author(s): 1 Capt. (Dr) Usha Banerjee and 2 Poonam Soman

Authors Affiliations:

1 Capt. (Dr) Usha Banerjee and 2 Poonam Soman

1 Group Director of Nursing, Nursing, Indraprastha Apollo Hospitals New Delhi, India

2 Quality Assurance Officer, Nursing, Indraprastha Apollo Hospitals New Delhi, India

DOIs:10.2019/JSHE/202509001     |     Paper ID: JSHE202509001


Abstract
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Sample errors can compromise diagnostic accuracy, delay treatment, and undermine patient safety. Before the standardization initiative, inconsistencies in error definitions and denominator selection across Apollo Hospitals limited accurate reporting and quality improvement. Many units considered only identification-related errors and used the total number of investigations as the denominator rather than the correct Sample Identification Number (SIN). A Pan-Apollo nursing team meeting was convened to standardize sample error numerator components, correct the denominator definition, and implement a structured reporting and feedback framework. This initiative has led to improved error tracking, data validity, and system-wide quality enhancement.
Sample error, SIN number, sample collection, quality improvement, patient safety, healthcare standardization, Apollo Hospitals, laboratory accuracy, identification error.

1 Capt. (Dr) Usha Banerjee, 2 Poonam Soman (2025); Standardizing Sample Error Data Collection Across a Multisite Healthcare Network: A Pan-Apollo Nursing Initiative,  Journal of Science and Healthcare Exploration (JSHE), Vol-7, Issue-9, Pp.1-6.   Available on – https://jshe.researchculturesociety.org/

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